Susan graduated from The Forsyth School of Dental Hygiene in 1976. She went on to get her Bachelors Degree in Health Science Education in 1979 from Northeastern University.

Susan has worked with Dr. Frank since September 2002 and has practiced dental hygiene since 1976. Continuing education has always been a priority for Susan, and continues to update patients on the latest protocol. Since 2003, Susan has been educating the 3rd graders in the Middleton school system regarding dental health.

Susan is a life long resident of Lynnfield, and along with her husband Rich, have raised four daughters, Beth, Julie, Laura, and Amy. They welcomed a granddaughter in 2012. Susan enjoys spending time with her family and friends.